Privacy Policy
  1. Introduction

 

1.1 At Sara Mei Art we are committed to the protection of your privacy and data. In conjunction with WIX, and in compliance with the General Data Protection Regulation (EU) 2016/679, (the “GDPR”), we adhere to current data protection policies to keep your information secure, following strict procedures on personal information storage and usage and limiting access to any and all unauthorised third parties in an effort to stop any unauthorised usage.

 

1.2 This Privacy Notice (and any other document referred to therein) defines the basis on which any personal information that is submitted to or collected by our website from any visitors is stored, processed and used by us.  Please read this Privacy Notice carefully to understand our practices regarding your personal information and how we will treat it.  ‘Website’ refers to the Sara Mei Art website at www.saramei.co.uk.

 

​  2. Identity and Contact Details

 

2.1 We are Prima Creative Ltd trading as Sara Mei Art (Company number 09617144) of 10 Ifield Road, London, United Kingdom, SW10 9AA. 

 

2.2 We have a legal duty to protect personal information that we collect under the General Data Protection Regulation (EU) 2016/679, (the “GDPR”) which is in force from 25 May 2018.

 

2.3 For the purposes of the GDPR, we are the controller of personal data we collect through the Website.  Questions, concerns, comments, requests or complaints regarding this Privacy Notice, our Website and/or our use of your personal data should be addressed to info@primacreative.co.uk

 

  3. What type of information do we collect?

 

3.1 We receive, collect and store any information, either directly entered on our website or provide to us by any other means, by you, the user.  

 

3.2 In addition, we collect the Internet Protocol (IP) address used to connect your computer to the Internet; login, e-mail address, password, computer and connection information and purchase history. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. 

 

3.3 We also collect personally identifiable information (including name, email, communications), comments, feedback, product reviews, recommendations, and personal profile.

 

  4. How do we collect information?

 

4.1 When you conduct a transaction on our website, as part of the process, we collect personal information you give us such as your name, address and email address.

 

4.2 Your personal information will be used for the specific reasons stated above only.

 

  5. Why do we collect such personal information?

 

We collect such Non-personal and Personal Information for the following purposes:

 

I . To provide and operate the Services;

II. To provide our Users with ongoing customer assistance and technical support;

III. To be able to contact our Visitors and Users with general or personalised service-related notices and promotional messages;

IV. To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we or our business partners may use to provide and improve our respective services; 

V.To comply with any applicable laws and regulations.

 

  6. How do we store, use, share and disclose our site visitors' personal information?

6.1 Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall. 

You can read more about how Wix uses your personal information here: https://www.wix.com/about/privacy.

 

  7. Bases for Processing Your Data 

7.1  We collect and use Website Visitors’ personal information on the following bases.

(a) Your consent - you as a customer or potential customer (data subject) have consented to the processing of your personal data. This will have been by asking to receive a newsletter by providing your email.  You can of course change or opt out of receiving this at any time should you wish to do so. This can be done by unsubscribing using the link sent on every newsletter email.

(b) Our legitimate Interests – Sara Mei Art may also process your personal data to provide you with information about our products, services, and any offers that you may be interested in. This does not affect your rights in any way to withdraw your consent to us sending you this information, and this can be done by unsubscribing using the link sent on every newsletter email.

(c) Our contract with you – if you have made an enquiry about our products or services, or bought a product, then the processing of the personal data, provided when you enquired or bought through our Website, is necessary for the performance of our contract with you.

(d) Our legal obligation – in certain circumstances when Sara Mei Art have been requested and in accordance with complying with a legal obligation to the relevant UK authorities, then we will process data to fulfil this obligation. This may be with the Police or other governmental or judicial authorities as requested.

  8. Sensitive Personal Information 

8.1  We do not collect sensitive personal information via our Website.

  9. How We Use Personal Data

9.1  We use your data to provide information you have asked for, to enter into contracts with you (if applicable), and to provide you with a good experience of our Website.  Without this information, we may be unable to correspond with you, send you e-mails to provide you with information or services that you have requested, or products you have ordered, or enter into contracts with you.

9.2  We collect and use personal information about our Website Visitors for the following purposes:

(a) Responding to enquiries from you, corresponding with you and recording any communications.

(b) Providing the products, services and information that you ask us for and carrying out our obligations under any contracts that we enter into with you.

(c) Providing information about other goods and services we offer that are the same as or similar to those that you have already purchased or enquired about.

(d) Providing information about changes to our services.

(e) Upholding your right to have your data erased. 

9.3 We do not share website visitors’ personal data with third parties for the purposes of sending them marketing information. We do share information with third parties who carry out tasks on our behalf such as providing quotes, sending emails, hosting our accounting software or delivering your orders to you, such as delivery service providers.

 

  10. Where we transfer and store personal information

10.1    When we share data, it may be transferred to, and processed in, countries other than the country you live in Where your data travels to another country, we put safeguards in place to ensure your personal data remains protected.

10.2    Where your personal data is transferred outside the EEA, it will only be transferred to countries that have been identified as providing adequate protection for EEA data. We will ensure the processing company is Privacy Shield certified (for transfers to US-based third parties) or has approved transfer mechanisms in place to protect your personal data – for instance by making sure the company has the European Commission’s Standard Contractual Clauses that mean they have to guarantee GDPR standards of data protection.

  11.  Retention of Personal Information

 

Your personal information will be kept for appropriate periods of time only.

If you are a customer of our business, any information you may provide through the website will be retained only for as long as is necessary to fulfil our contractual commitments to you and thereafter as required for record purposes (usually six years). We will keep data used for marketing to you until you unsubscribe.

   12. Your Rights

You have certain rights in respect of the information that we hold about you.  Details of these rights are set out below.  To exercise any of these rights, please contact us via email at info@primacreative.co.uk.

12.1 We will process all personal data in line with your rights, in each case to the extent required by and in accordance with applicable law only (including in accordance with any applicable time limits and any requirements regarding fees and charges).  We will respect your personal information rights in respect of:

(a) Access.  At your request we will confirm to you whether or not we are processing and using personal information about you. If we are we will provide you with a record, and a copy, of such personal information and/or other details to which you are entitled.

(b) Rectification.  We will correct any inaccurate personal data and complete any incomplete personal data (including by providing a supplementary statement) that we hold about you.

(c) Prevention of processing likely to cause damage or distress.  We will respect your rights under GDPR to require us to cease or not to begin processing your personal information for a specific purpose, or in a specific way, that is likely to cause you or any third parties unwarranted damage or distress.

(d) Erasure.  We will erase your personal information at your request without undue delay.

(e) Restriction.  We will restrict the processing of your personal information in certain circumstances, if you ask us to do so.

(f) Data portability.  We will provide you or third parties on your behalf with a copy of any personal information that we hold about you which you have provided to us, in a structured, commonly used and machine readable format.

(g) Objection (including objection to direct marketing).  We will respect your general rights to object to the processing of your personal information in certain circumstances, including for direct marketing purposes.  We will usually inform you (before collecting your information) if we intend to use your information for such purposes.

(h) Withdrawal of consent.  You have the right to withdraw at any time any consent you have given in any other case where we process your personal data on the basis of a consent that you have given (and not on some other legal basis);

(i) Complaints : If you have any complaints regarding this Privacy Notice that you feel have not been resolved by talking to us, you have the right to make a complain to the UK Information Commissioner at telephone number 0303 123 1113 or https://ico.org.uk/.

 

  13. How do we communicate with our site visitors?

We may contact you to notify you regarding your account, to troubleshoot problems with your account, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about our company, or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you. For these purposes we may contact you via email, telephone, text messages, and postal mail.

  14. How do we use cookies and other tracking tools?

Wix uses cookies for important reasons, such as:

14.1 Our Website uses “cookies” and other tracking technologies which are placed and stored on your computer hard drive or in the browser memory, if you agree, when you visit our Website. 

We use technical information gathered in this way for site management and security purposes and for:

  1. Providing a great experience for your visitors and customers.

  2. Identifying your registered members (users who registered to our site).

  3. Monitoring and analysing the performance, operation and effectiveness of Wix's platform.

  4. Ensuring our platform is secure and safe to use. 

For more information about cookies and how to disable cookies, visit http://www.allaboutcookies.org.

 

  15. How can our site visitors withdraw their consent?

If you don’t want us to process your data anymore, please contact us at info@primacreative.co.uk

 

  16. Privacy policy updates


We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

  17. Questions and your contact information


If you would like to: access, correct, amend or delete any personal information we have about you, you are invited to contact us at info@primacreative.co.uk

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